TRAVEL SUPPORT//SKYTRIP

Frequently Asked Questions

Find answers to common questions about baggage, travel documents, payments, and flight policies to ensure a smooth journey.

BAGGAGE
23KG

Standard allowance

SUPPORT
24/7

Customer service

PAYMENT
SECURE

Encrypted checkout

POLICY
FLEX

Easy modifications

Standard economy tickets include one 7kg carry-on and one 23kg checked bag. Business class allows two 23kg checked bags.

Excess baggage can be purchased online up to 4 hours before departure. Fees vary by route and weight class.

POLICY REF:Rules
ACTIVE
$GET /baggage/allowance
Details: Carry-on: 55x40x20cm | Checked: 158cm total

SUPPORT STATUS
ONLINE
Response Time:~ 5 mins
Help Desk:Available
Live Chat:Active

Need More Help?

Our travel experts are available 24/7 to assist with complex bookings, group travel, or special assistance requests.